Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to TEIF Tunnel, a service provided by InTech Solutions TN. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tunneling service.

By using TEIF Tunnel, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information
  • Email address (for account creation and communication)
  • Username (for identification purposes)
  • Password (stored securely using bcrypt encryption)
2.2 Technical Information
  • IP addresses (for security and logging purposes)
  • Browser type and version
  • Device information
  • Connection logs and timestamps
2.3 Tunnel Data
  • Tunnel configuration (subdomain, port settings)
  • Connection metadata (not the content of your traffic)

3. How We Use Your Information

  • To provide and maintain the tunneling service
  • To notify you about changes to our service
  • To provide customer support
  • To detect, prevent, and address technical issues
  • To monitor usage for security purposes
  • To enforce our Terms of Service

4. Data Security

We implement industry-standard security measures to protect your data:

  • Password Encryption: All passwords are hashed using bcrypt algorithm
  • Two-Factor Authentication: Mandatory 2FA for all accounts
  • HTTPS Encryption: All data transmitted is encrypted using TLS/SSL
  • Access Controls: Strict access controls and authentication mechanisms
  • Security Logging: Comprehensive logging of security events

5. Data Retention

We retain your personal data only for as long as necessary to provide the service and fulfill the purposes outlined in this policy:

  • Account data: Retained until account deletion
  • Security logs: Retained for 90 days
  • Connection logs: Retained for 30 days

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Deletion: Request deletion of your account and data
  • Export: Request a copy of your data in a portable format

To exercise these rights, please contact us at contact@intech-eg.tech.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

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